Shanghai Pudong Development Bank Harbin Harbin Road Branch creates a warm heart bank
Pudong Development Bank Harbin Harbin Road Branch to enhance customer satisfaction as the tenet, while giving customer professional financial services, actively improve customer service experience, so that people, Huimin, respect for the elderly, provide customers with a micro intimate service, create Warm heart with temperature. Shanghai Pudong Development Bank Harbin Harbin Road Branch is committed to adding financial services to the people’s lives, allowing social public to understand various financial risk cases around me. Since June of this year, Harbin Road Branch has launched the "Monday Class" – "Popular Financial Knowledge Series Small Class", on-site explanation and analysis of financial fraud and telecom fraud cases in real life, and invited the National Street police station police scene The masses answer questions. The branch is located in the old town, and the older customers are more concentrated and mostly empty nesters, and there is generally difficult to use electronic equipment.
Pudong Development Bank Harbin Road Branch Bank staff solves the various difficulties encountered in daily lives to solve the various difficulties encountered in daily life, and the elderly customers who cannot arrive at the outlets are solved in electronic channels. At the same time, set up a love service station to open the door for the sanitation workers, provide warmth, meal, meal, mobile phone charging, etc .; set up a special population service station, provide a helper to provide a wheelchair and other auxiliary equipment; Simple sign language and other ways to answer questions, staff members provide continuous service for those in need by exchange of mobile phone numbers and adding WeChat.